Terms and Conditions
Effective Date: 12th November 2022
Welcome to HorusOil.com, the online store dedicated to providing premium olive oils and related products. By accessing or using this website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By visiting and using HorusOil.com (“the Site”), you acknowledge that you have read, understood, and agree to these Terms and Conditions, including any future modifications. If you do not agree with these Terms, you are prohibited from accessing or using the Site.
2. Use of the Site
HorusOil.com grants you a limited, non-exclusive, non-transferable license to access and use the Site for personal and commercial purposes, in accordance with these Terms. You agree not to use the Site for any unlawful or prohibited activities, including but not limited to:
- Violating any applicable local, state, national, or international law
- Interfering with or disrupting the operation of the Site or servers
- Uploading harmful files, viruses, or other malicious content
We reserve the right to suspend or terminate your access to the Site at any time for any reason, including violation of these Terms.
3. Products and Pricing
HorusOil.com offers a range of products, including extra virgin olive oil, Sunflower oil, and other related cooking oil. All prices are listed in EUR and are subject to change without notice. While we strive to ensure the accuracy of our product descriptions, images, prices, and availability, we cannot guarantee that the information on the Site is completely accurate, complete, or current.
We reserve the right to correct any errors in pricing or product descriptions and will notify customers of any significant changes before processing orders.
4. Ordering and Payment
To place an order, you must provide accurate and complete information. By placing an order, you make an offer to purchase the products in accordance with these Terms, which HorusOil.com reserves the right to accept or reject.
Payment for products is processed through our secure payment gateways. By using our services, you agree to provide valid and up-to-date payment information. We accept the following payment methods:
- Credit/Debit cards
- PayPal
- Bank transfers (if applicable)
Orders will be shipped once payment has been successfully processed. In the case of payment failure, we may cancel your order.
5. Shipping and Delivery
HorusOil.com ships products to various locations globally. Shipping costs are calculated based on the delivery address and the size of your order. Delivery times vary depending on the destination, and estimated delivery times will be provided during checkout.
We are not responsible for delays caused by customs, weather, or other factors outside of our control. In the event of any shipping or delivery issues, please contact our customer service team for assistance.
6. Returns and Refunds
We strive for customer satisfaction. If you are not completely satisfied with your purchase, please review our Return and Refund Policy.
- Products must be returned within [insert days] days of delivery for a refund.
- Returned products must be unused, undamaged, and in their original packaging.
- You are responsible for the cost of return shipping unless the product is defective or there was an error in fulfilling your order.
Refunds will be processed to the original payment method once the returned product is inspected and approved.
7. Privacy and Security
Your privacy is important to us. By using the Site, you agree to our Privacy Policy, which outlines how we collect, use, and protect your personal information. We implement secure encryption methods to protect your data during transmission, but no method of online communication or electronic storage can guarantee 100% security.
By using the Site, you consent to the collection and use of your information as described in the Privacy Policy.
8. Intellectual Property
All content on HorusOil.com, including text, graphics, logos, images, and product descriptions, is the property of HorusOil or its content providers and is protected by copyright, trademark, and other intellectual property laws.
You may not use, reproduce, or distribute any content from the Site without the express permission of HorusOil, except for personal, non-commercial purposes. Unauthorized use of any content may result in legal action.
9. Third-Party Links and Content
HorusOil.com may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the content, privacy policies, or practices of any third-party sites. By using the Site, you agree that we are not liable for any damages or loss caused by your use of third-party websites.
We encourage you to read the terms and conditions of any third-party websites you visit.
10. Limitation of Liability
To the fullest extent permitted by law, HorusOil.com will not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, arising from your use or inability to use the Site, products, or services. Our total liability for any claims related to the Site is limited to the amount you paid for the product(s) in question.
11. Indemnity
You agree to indemnify, defend, and hold harmless HorusOil and its affiliates, employees, agents, and partners from any claims, damages, liabilities, losses, or expenses, including reasonable legal fees, arising from your use of the Site, your violation of these Terms, or your violation of any rights of another party.
12. Modifications to Terms and Conditions
HorusOil.com reserves the right to modify or update these Terms and Conditions at any time without prior notice. Any changes will be posted on this page, and the “Effective Date” will be updated accordingly. By continuing to use the Site after any changes are posted, you agree to be bound by the updated Terms.
13. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [insert country or state]. Any disputes arising under or in connection with these Terms shall be resolved exclusively in the courts of Vandel Denmark.
14. Contact Us
If you have any questions or concerns regarding these Terms and Conditions, please contact us at:
HorusOil.com Customer Service
Email: inquiry@horusoil.com
Phone: +45 92 45 19 70
Address: Mølleparken 20, Vandel, Vandel 7184 Denmark